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1. Introduction

All About Kitchen Bath and Floors (website url address: https://allaboutkitchenbathfloors.com) appreciates your business and trust. We are California based company, focused on quality remodels and renovations. Please read this Privacy Policy, terms, and conditions providing consent in order to have permission to use our services.

2. Information We Collect

Data Storage Location

We are a California based company and operate web servers hosted in the United States. Our hosting provider Godaddy adheres to the US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on GoDaddy privacy policy, please see here: GoDaddy Privacy Policy

Registration Data

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

Purchase Data

To receive product support, you have to have one or more  purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support, and other customer services.

Comments

When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.

Contact Form

Information submitted through the contact form on our site is sent to our company email, hosted by GoDaddy. GoDaddy adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: GoDaddy Privacy Policy

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

Cases for Using the Personal Data

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Provide estimates, schedule services, and complete your remodeling projects;
  • Communicate with you about your project, promotions, or offers;
  • Process payments and maintain billing records;
  • Improve our website, marketing, and customer experience;
  • Provide estimates, schedule services, and complete your remodeling projects;
  • Sending updates to our users with important information to inform about news/changes;
  • Comply with legal obligations;
  • Guarantee overall performance and administrative functions run smoothly;

3. Embedded Content

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:

Facebook

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

Instagram

The Instagram page plugin is used to display our Instagram posts on our site. Instagram has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

Twitter

We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .

Youtube

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

4. Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

Necessary Cookies (all site visitors)
  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

5. Who Has Access To Your Data

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators.
  • Service providers (such as subcontractors or payment processors) who help us operate our business.
  • Legal authorities, if required by law or to protect our company’s rights.
All third parties are required to keep your information secure and use it only for the purposes we specify.

6. Third Party Access to Your Data

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:

7. How Long We Retain Your Data For

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

8. Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

9. Your Data Rights

General Rights

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR Rights

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. All About Kitchen Bath and Floors permits residents of the European Union to use its Service. Therefore, it is the intent of All About Kitchen Bath and Floors to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

10. Third Party Websites

All About Kitchen Bath and Floors may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by All About Kitchen Bath and Floors, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. All About Kitchen Bath and Floors bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11. Release of Your Data for Legal Purposes

At times it may become necessary or desirable to All About Kitchen Bath and Floors, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

12. California Privacy Policy

Your California Privacy Choices

To opt out of the sale or sharing of your personal information; or to limit the use of your sensitive personal information, please email us at: sales@allaboutkitchenbathfloors.com

California Privacy Policy

The purpose of this California Privacy Policy is to provide consumers with a comprehensive description of our dealership’s online and offline practices regarding the collecting, use, disclosure, and sale of personal information and of the rights of consumers regarding their personal information under the CCPA.

The tables below describe how we collect, use, and disclose California consumers’ personal information based on definitions laid out in the CCPA. Please note that because the categories of personal information collected and shared largely depends on how a consumer has interacted with our dealership, not all of the items listed in the tables below will be relevant to you. For example, we generally only collect veteran status when a consumer qualifies for a military rebate. Similarly, certain pieces of information, such as health and medical information, are only collected in the course of administering employment benefits and claims, but are not collected from customers.

Categories of Personal Information We Collect
Categories of Personal Information Collected
 

Audio / Video / Visual / Electronic such as photographs, texts, recorded calls, voicemails, and online & electronic communications.

Commercial such as products, services, and repairs.

Customer Records such as digital and electronic signatures, telephone numbers, insurance policy numbers, credit and debit card numbers, financial and credit-related information, physical characteristics and descriptions (e.g., government identification), bank account numbers, and medical and health insurance information (in the context of employment).

Geolocation Data (non-precise) such as locational data based on visitor IP addresses.

Identifiers such as real name, postal address, IP address, email address, SSN, driver’s license number, passport number, cookies, pixel tags, and similar identifiers.

Inferences to create a profile about you reflecting your product preferences, buying tendencies and behaviors.

Internet Activity such as interactions with our websites, applications, and advertisements.

Professional/Employment such as job title, occupation, company or business name, and employment history information.

Categories of Sources from which the Personal Information is Collected
 

Advertising Networks & Agencies such as digital advertising companies and other marketing firms.

Credit Reporting Agencies such as Experian, TransUnion and Equifax that gather account information from various creditors.

Customer Data Platforms & Analytics Providers such as equity mining, data mining, call tracking, and sales prospecting tools.

Directly from Consumers through our website forms and via in-person applications, forms and contracts.

Government Entities: state and federal agencies.

Job Boards & Screening Companies such as background check companies and services that allow job seekers to submit resumes and apply to us directly.

Online Lead Providers and third party websites that collect and share data relating to consumers whose product preferences or inquiries align with the offerings of our products and services.

Social Media Networks such as Facebook, Instagram, and other platforms used to run various advertising campaigns.

Business or Commercial Purposes for which the Personal Information was Collected or Sold
 

Advertising & Marketing to send advertisements and marketing material via physical and electronic mail relating to product specials and other promotional events or offers, perform marketing research and data analytics, and perform similar activities.

Claims & Benefits Administration to process claims, administer benefits, and conduct employee drug tests in accordance with applicable laws.

Contextual and Behavioral Targeting to provide contextual customization of ads shown as part of an interaction with our website or application, such as through the use of “first-party” or “session” cookies.

Counting Ad Impressions & Website Interactions to audit interactions with our websites, applications, or advertisements, count ad impressions to unique visitors, verify position and quality of ad impressions, and perform similar activities.

Customer Service to provide customer service, maintain and service products and accounts, provide training for quality assurance purposes, and perform similar activities.

Determining Employment Eligibility to determine eligibility for employment, verify references and employment history, and conduct background checks.

Employee Engagement & Emergency Contact Communications to communicate and engage with employee across the organization, enhance company morale by acknowledging significant events (e.g., birthdays, work anniversaries, etc.) and reaching out to emergency contacts listed for employees.

Employee Onboarding to conduct employee onboarding.

Employee Productivity to ensure employee productivity and adherence to company policies.

Fraud Prevention to help ensure security and integrity, such as necessary to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to prosecute those responsible for that activity.

Human Resources Support & Services to provide employees with human resources management services and employee data maintenance and support services.

Internal Audits & Investigations to conduct internal audits and investigate complaints, grievances, and suspected violations of internal policies.

Monitoring Driving Records to monitor employee driving records as required or allowed by state and federal law.

Performance Evaluations & Customer Satisfaction to evaluate employee performance during the service and/or sales process and monitor customer satisfaction.

Preventing Unauthorized Access to prevent unauthorized access to or use of company property, including information systems, electronic devices, network, and data.

Processing Transactions to process or fulfill orders and transactions, verify customer information, process payments, confirm eligibility for manufacturer rebates, and perform similar activities.

Providing Financing to provide financing in connection with a vehicle purchase, lease or related products or services.

Public Health and Safety to conduct screening or temperature checks for COVID-19 symptoms or similar screening activities related to public health and safety.

Disclosure of Personal Information to Third Parties and Service Providers or Contractors
Categories of Personal Information Disclosed for a Business Purpose to Service Providers or Contractors, or Sold to Third Parties
 

Identifiers such as real name, postal address, email address, SSN, driver’s license number, and similar identifiers for service providers and contractors.

Professional/Employment such as job title, occupation, company or business name, and employment history information.
 

Customer Records such as digital and electronic signatures, telephone numbers, insurance policy numbers, credit and debit card numbers, financial and credit-related information, physical characteristics and descriptions (e.g., government identification), bank account numbers, and medical and health insurance information (in the context of employment)

Categories of Third Parties to Whom the Information was Sold, or Shared for Cross-context Behavioral Advertising (aka “targeted advertising”)

Contractors, Financing, Manufacturer, Delivery Companies

Advertising Networks & Marketing Agencies, Reputation Management Companies

Your Rights Under the CCPA

1. Right to Know About Personal Information Collected, Disclosed, or Sold

Under the CCPA, you have a right to request that we disclose the categories of personal information we have collected, used, disclosed, and sold. We call this as a “categories” request. You also have the right to request that we disclose the specific pieces of personal information that we have collected about you, which we call a “specific pieces” request. These are referred to collectively as “Right to Know” requests under the CCPA.

2. Right to Request Deletion of Personal Information

You also have a right to delete the personal information we’ve collected about you. The “Right to Delete” is subject to several legal exceptions, such as when we are required by another state or federal law to retain your information.

3. Right to Opt-Out of the Sale or Sharing of Information

The CCPA provides consumers with the right to opt-out of the sale of their personal information and sharing of their personal information for cross-context behavioral advertising. The CCPA defines a “sale” as disclosing or making available to a third-party personal information in exchange for monetary or other valuable consideration. Cross-context behavioral advertising is defined as the targeting of advertising to a consumer based on the consumer’s personal information obtained from the consumer’s activity across businesses, distinctly-branded websites, applications, or services with which the consumer does not intentionally interact.

While we do not sell personal information for monetary value, we may disclose personal information to third parties, such as vehicle manufacturers, in such a way that may be considered a “sale” of personal information under the CCPA. We also share information with third-party advertising companies for cross-context behavioral advertising to identify and present advertisements tailored to your behavior (e.g., retargeting ads). To direct us to stop the sale or sharing of your personal information, please email us at: sales@allaboutkitchenbathfloors.com.

We do not sell or share personal information of minors who we know are under 16 years of age.

4. Right to Non-Discrimination for the Exercise of Your CCPA Rights

You have a right not to receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA.

5. Right to Correct Inaccurate Personal Information

You have a right to correct any inaccurate personal information that we store on you. With regard to correction of a Social Security number, driver’s license number or other government-issued identification number, financial account number, or any other information that we are prohibited from disclosing, you may call our phone number and provide the information that you seek to confirm. After verifying your identity, we will confirm whether the information provided by you matches what we have in our system.

6. Right to Limit the Use & Disclosure of Sensitive Personal Information

Under the CCPA, you have the right to limit the use and disclosure of your sensitive personal information for the purpose of inferring characteristics about you. Under California law, “sensitive personal information” includes, but is not limited to, your precise geolocation data, ethnicity, or social security, government-issued identification, bank account, or credit card number.

We may use and share certain categories of your sensitive information, such as geolocation data collected on our website, to infer characteristics about you. To direct us to stop the use and disclosure of your sensitive personal information, please email us at: sales@allaboutkitchenbathfloors.com.

Verification of Right to Know, Correction and Deletion Requests

To protect against fraud, identity theft, and the unauthorized disclosure or deletion of personal information, we require that consumers submitting requests under the CCPA first verify their identity. This may include a combination of SMS (text message) verification, email verification, and one or more questions regarding the consumer’s particular interaction or transaction with our dealership. If the consumer fails to verify their request via these methods, or the information provided by the consumer otherwise does not match our existing records, we will deny the request.

How to Submit a CCPA Request

To submit a Right to Know, Correct, Delete, Opt-Out, or Limit request, please email us at: sales@allaboutkitchenbathfloors.com or call us at: 714-685-2945.

Authorized Agents

A consumer may designate an authorized agent to make a request under the CCPA on the consumer’s behalf. If a consumer wishes to authorize another person to act as an authorized agent on the consumer’s behalf, the consumer must provide the authorized agent permission to do so.

Contact Us

For questions or concerns about our California Privacy Policy, please email us at:  sales@allaboutkitchenbathfloors.com or by phone at (714) 685-2945.